We strategically transform your customer service system. With chattigo You improve the quality of service you provide to your customers by managing all the chats on your different social networks in one place.
You can have simultaneous conversations with several clients through different channels and multiple campaigns. Identifies each attention with typifications
personalized and classifies each customer contact.
It has tools that allow you to optimize your attention such as frequently asked questions, typical phrases, important notes, scheduling and more.
Supervise in real time the control of your chats and your agents.
Check reports of your daily, weekly and monthly chats.
Super powerful reports that not only make your management and performance visible, but also adapt to your strategies, and help speed up your decision-making.
Use filters to see your associated campaigns, the number of chats, download reports and notifications.
chattigo It has a friendly, simple and automatable interface to configure. In a few steps you can already run your campaigns, configure them and start working, all with the support of our work team.
chattigo has a friendly, simple and automatable interface to configure. In a few steps you can already run your campaigns, configure them and start working, all with the support of our work team.
Conversations in your organization happen 7x24x365. Control the behavior of your campaigns from anywhere with your cell phone through our mobile app available for Android and soon for IOS.
We currently have 12 integrated channels managing in a unified way the main contact channels such as WhatsApp, Webchat, Instagram, Messenger, Twitter
We currently have 15 integrations to the main CRMs such as Salesforce, Hubspot, SAP, Zendesk and more.